The Students’ Union is an independent charity that exists to advance your education at the University of Portsmouth through a range of exciting services and activities. Our mission is to have a positive impact with every Portsmouth student: Students are heard, students are empowered, students thrive.

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At UPSU's Advice Service, we offer confidential, impartial and non-judgemental support on a range of academic and university issues that may affect your experience. Our team of trained advisers are on hand all year round to offer help where it's needed. The independent service works closely with the University of Portsmouth to resolve issues and ensure students are treated fairly.

UPSU are here to represent every student at the University of Portsmouth. We have many ways you can express your student voice, including: our Course Rep system, Have Your Say, Student Council, StART, Hot Topic, Annual Survey, Focus Groups, and more! Click on the tabs to learn more about each platform regarding Representation! You can also see a summary of our research by clicking on the UPSU Research & Data page.

Student Groups are a great development opportunity and a great place to find new friends, build a community and have a sense of belonging whilst at University!

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Welcome to UPSU

Accessibility

Advice Service

STUDENT SUPPORT

The Advice Service

Need a little help with uni? We’re here to support you.

Need advice?

If you need support, our friendly team is here to help.

When we're open

Monday, Wednesday & Friday
10am – 4pm

Tuesday & Thursday
10am – 6pm

📝 Request support Complete our online request form → ✉️ Email us advice@upsu.net → 📞 Phone us 023 9284 3478 →

📍 Visit us Neptune Building, 1st Floor
1–13 Lord Montgomery Way
Portsmouth, PO1 2AH

Here to support you

You don't have to figure everything out on your own.

Uni has its ups and downs. That's where we come in.

Our team of trained advisers are here all year round to offer help when you need it.

The Advice Service is an independent service that works closely with the University of Portsmouth to help resolve issues and make sure students are treated fairly.

We offer confidential, impartial and non-judgemental support on a range of academic and university issues that could affect your experience.

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Your adviser will listen to your situation, talk through your options and help you understand what to do next.

You stay in control

Your adviser will outline clear next steps, but any decisions are completely your own. We're here to help you feel informed and empowered to choose the best path forward for you.

What we help with

Need guidance on a university policy or procedure? Start here.

📚 Appeals Get guidance on academic appeals. → 📝 Extenuating Circumstances Find out what support may be available. → ⚖️ Student Conduct & Plagiarism Understand the process and your options. → 🔄 Transferring University / Course Thinking about changing your course? → 🎓 Withdrawing from University Understand what happens if you leave. → ⏸️ Suspension of Studies Get guidance on taking a break from your studies. → 💜 Fitness to Study, Reside & Practice Find out more about the support and procedures available. →

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HELP US IMPROVE

How did we do?

If you've received support from us, we'd love to hear about your experience. Your feedback is anonymous and helps us improve the Advice Service for future students.

Leave feedback →

Whatever you're dealing with,
you don't have to deal with it alone.

We're here to listen, support you and help you work out what comes next.

Get support

Page created: Thu, 13 Jan 2022 16:30:05 GMT
Page updated: Wed, 09 Sep 2026 11:47:20 GMT

Contact Us

Call: 023 9284 3628
Email: hello@upsu.net
Map & Directions
Opening Hours

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The University of Portsmouth Students’ Union has a vision of creating a positive impact with every Portsmouth student during their time at University.