The Advice Service is here for you today call us on 02392843478

Here To Support You

We hope university will be one of the best experiences of your life! But, we also know it has its ups and downs, and it can be tough. In case you do have any issues, the Union’s Advice Service is here to help.

Here at the Advice Service, we offer confidential, impartial and non-judgemental support on a range of academic and university issues that may affect your experience.

Our team of trained advisers are on hand all year round to offer help where it's needed. The independent service works closely with the University of Portsmouth to resolve issues and ensure students are treated fairly.

Your advisor will ask you about your situation and talk you through how to proceed, outlining some clear next steps to take. Any decisions made are completely your own as we are here to support students to feel empowered about the best path forwarded for themselves.

To find out more about the Advice Service and what we offer please view this page.

If you would like our support, please complete our online request form here or contact us via the following means. We are open from 10am - 4pm Monday - Friday.

Online Drop Ins: Our advisers are available between 10am and 4pm every term-time Monday to chat about the Advice Service and any advice you may require

Click here to join via Google Meet


Phone: 023 9284 3478

Location: The Gun House Building (next to the Students' Union), Cambridge Road, Portsmouth, PO1 2EF. 

What we can help with

Information on taking a break from your studies Step by step guidance on how to complete the extenuating circumstances form The University's complaint process and how to follow it The process to appeal any academic decisions you are unhappy with


If you have received support from us, please share your experience with us anonymously via our feedback form. This feedback will help us to develop and improve the Advice Service for future users.

What students have had to say about us:

"...your guidance and support throughout this process have been invaluable, and I am genuinely appreciative of the time and effort you have dedicated to assisting me."

 "Your guidance and assistance have been instrumental in helping me achieve this victory."

"Words cannot express my gratitude for all your support."

"I am writing to express my deepest gratitude to the Advice Service team for the exceptional help and unwavering support provided throughout the entire process."

Contact Us

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The University of Portsmouth Students’ Union has a vision of creating a positive impact with every Portsmouth student during their time at University.

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