Work with us

We are looking for an enthusiastic student to join our Advice Service!

We are looking for a student to work in the Union Advice Service as a trained Peer Advisor. You will provide support to other students, focussing on Academic issues and University policies and procedures, using knowledge, experience, emotional, social or practical guidance.

Skills you’ll need:

• A competent user of IT
• Commitment to strong customer service standards
• Excellent verbal and written communication skills
• Empathy and listening skills
• Outstanding organisation skills, including excellent attention to detail
• A flexible and adaptable approach to work
• A commitment to working in a fast paced environment

What’s in it for you?

• Increased knowledge of University policies, procedures and support services
• An opportunity to learn and develop advice giving skills
• Experience working in an office environment
• An enriching experience supporting your peers
• It will look great on your CV, job applications or to future employers

The Organisation

As a charity led by its values and guided by its students, the Union does this by providing wide-ranging services and learner support to the 20,000 + students of the University of Portsmouth. The Union is based in the centre of Portsmouth and turns over £1.7M per annum, employing approximately 35 career staff and a further 35 casual staff. The organisation also works with over 1000 registered student volunteers and over 100 student groups.

Further Information

For an informal conversation about this opportunity, please contact Maya Kirwin, Advice Manager on 023 9284 3478 or at maya.kirwin@upsu.net

 We kindly ask that candidates do not send CVs or cover letters as these will not be considered. You can find an application form on our website.

Anonymous shortlisting will be carried out for this role to ensure a fair and consistent approach to recruitment. We will not disclose any personal details to the shortlisting panel. Any documents or links with identifying information will not be used during shortlisting, but can be submitted if you are selected for an interview.

We are strongly dedicated to embedding equality, diversity and inclusion (EDI) within our community and we are passionate about creating a welcoming and inclusive environment which supports everyone from recruitment through to appointment, regardless of your background. We welcome applications from all talented people and as part of this commitment, we are working to improve the diversity of our workforce to ensure that it is as relevant and representative of our student community as possible and are actively encouraging applications from underrepresented groups.

The Union is a MINDFUL EMPLOYER® and we are committed to creating a supportive and open culture and actively support the mental wellbeing of all staff.

Due to the high number of applicants, if you have not heard from UPSU by the interview date you should assume you have been unsuccessful in your application.